Shipping policy

Last updated: August 2026

Thank you for shopping with JDM Angler Supply. We ship fishing tackle from Japan to customers around the world. Please review the following information regarding shipping, delivery, customs duties, and related matters before placing your order.

Shipping Destinations

We currently ship only to countries and regions available at checkout.

We do not ship to addresses within Japan.

Orders placed with a shipping address in Japan may be canceled.

We are also unable to ship to the following types of addresses:

• P.O. Boxes

• APO/FPO addresses

• Other private mailbox addresses

Availability may also vary depending on the destination country, local regulations, carrier service availability, and the type or size of the product.

Shipping Carriers

We primarily use FedEx and Japan Post for international shipments.

In some cases, we may also use DHL or another suitable carrier.

JDM Angler Supply determines the shipping carrier for each order based on factors such as the destination, package size, product type, delivery speed, and available shipping services.

Customers cannot always select a specific carrier.

Shipping Rates and Free Shipping

Shipping charges are calculated based on factors including:

• Destination country or region

• Product type

• Package size

• Product weight

Free shipping may be available for orders above a specified purchase amount.

The qualifying amount for free shipping may change from time to time. The shipping charge applicable to your order will be displayed at checkout before payment is completed.

Certain oversized or specially handled products may be excluded from free shipping even when the order exceeds the free-shipping threshold.

This includes, but is not limited to, one-piece fishing rods and other oversized items that require special shipping arrangements or additional carrier charges.

Any applicable shipping charges will be shown at checkout.

Order Processing Time

Most orders are normally prepared for shipment within 1–3 business days after the order and payment have been confirmed.

Some products may require additional time before shipment.

Special-Order Items

Products that must be specially ordered from a supplier may have a longer processing time. Where applicable, the estimated processing or shipping time will be indicated on the relevant product page.

Pre-Order Items

Pre-order products may require significantly more time before shipment. The expected availability or shipping schedule will be indicated separately where available.

Orders Containing Items With Different Processing Times

If an order contains multiple products with different processing times, we will normally ship the order together after all items are ready.

In such cases, the entire order will generally follow the processing time of the item with the longest estimated preparation period.

JDM Angler Supply may, at its discretion, divide an order into multiple shipments when doing so is appropriate.

Estimated Delivery Times

After your order has been shipped, estimated transit times are generally as follows:

• North America: 2–5 business days

• Europe: 3–6 business days

• Oceania: 3–7 business days

• Other regions: 3–8 business days

These are estimates only and are not guaranteed delivery dates.

Delivery may take longer due to circumstances outside our control, including:

• Customs inspections or customs clearance delays

• Weather conditions

• Natural disasters

• Carrier delays

• Public holidays

• Transportation disruptions

• Local delivery conditions

• Government or regulatory procedures

Processing time before shipment is separate from the estimated delivery times listed above.

Customs Duties, Import Taxes, and Other Charges

International orders may be subject to customs duties, import taxes, VAT, GST, customs clearance charges, or other taxes and fees imposed by the destination country or region.

Except where taxes or duties are specifically collected at checkout or prepaid by JDM Angler Supply, these charges are not included in the displayed product price and are the responsibility of the customer.

Customers are responsible for understanding the import rules and tax requirements applicable in their country or region.

Orders Shipped to the United States

For orders shipped to the United States, applicable import duties are prepaid by JDM Angler Supply.

Applicable state or local sales taxes, where required, are collected together with the purchase price during checkout.

Therefore, customers in the United States should not normally be required to pay additional import duties when receiving their package.

Refusal to Pay Customs Duties or Accept Delivery

For destinations where customs duties, import taxes, or related charges are payable by the customer, the customer is responsible for completing the required payment and customs procedures.

If a shipment cannot be delivered because the customer:

• Refuses to pay applicable customs duties or taxes

• Refuses to complete customs clearance

• Refuses to accept the package

• Fails to respond to the carrier or customs authority when required

the package may be returned to Japan or abandoned or destroyed by customs or the shipping carrier.

Orders that become undeliverable for these reasons are not eligible for a refund.

We strongly recommend reviewing your country's import requirements before placing an order.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

If the order has not yet been shipped, we will make reasonable efforts to correct the address.

Once an order has been shipped, we cannot guarantee that the delivery address can be changed.

Any additional costs resulting from an incorrect or incomplete address, including address correction charges, return shipping, or reshipping costs, may be the responsibility of the customer.

Lost or Damaged Shipments

If your package appears to have been lost or damaged during transportation, please contact JDM Angler Supply first.

We will work with the shipping carrier to investigate the shipment and, where appropriate, submit a claim.

Please keep all packaging materials and the product in the condition in which they were received if the shipment arrives damaged, as photographs or other evidence may be required for the carrier's investigation.

Do not discard damaged packaging until the investigation has been completed.

Packages Marked as Delivered

If the shipping carrier's tracking information confirms that a package has been successfully delivered, JDM Angler Supply is generally not responsible for loss or theft occurring after delivery.

If you are unable to locate a package that has been marked as delivered, please contact us. We will make reasonable efforts to assist with the carrier's investigation.

However, confirmation of delivery by the shipping carrier does not automatically qualify the order for a refund or replacement.

Split Shipments

Orders containing multiple products are normally shipped together once all items are ready.

However, JDM Angler Supply may divide an order into two or more shipments when we determine that this is appropriate due to factors such as:

• Product size

• Shipping restrictions

• Product availability

• Packaging requirements

• Delivery efficiency

Customers will not be charged additional shipping fees solely because JDM Angler Supply chooses to divide an order into multiple shipments, unless otherwise agreed in advance.

Tracking Information

When tracking information is available, it will be provided after the order has been shipped.

Please allow some time after receiving the shipping confirmation for the carrier's tracking system to update.

Changes to This Shipping Policy

JDM Angler Supply may update this Shipping Policy from time to time to reflect changes in shipping services, carrier requirements, customs procedures, shipping rates, or our business operations.

The Shipping Policy in effect at the time an order is placed will generally apply to that order.

Contact Us

If you have any questions regarding shipping, customs, delivery, or your order, please contact JDM Angler Supply through our Contact page.